-
2018
World Class Certified Award – Commercial
“Service Quality Measurement Group“
-
2018
World Class Certified Call Centre Award
“Service Quality Measurement Group“
-
2017
World Class Certified Call Centre Award
“Service Quality Measurement Group“
-
2017
World Class Certified Award – Commercial
“Service Quality Measurement Group“
-
2016
World Class Certified Call Center
“Service Quality Measurement Group”
-
2015
Best Performing Small-to-Mid Size Contact Centre Award Finalist
“Service Quality Measurement Group”
-
2015
World Class Certified Call Centre Award
“Service Quality Measurement Group”
-
2015
First Call Resolution Improvement Award - Early Cure Collections
“Service Quality Measurement Group”
-
2014
Highest Customer Service - Union Industry
“Service Quality Measurement Group”
-
2014
World Class Certified Call Centre Award
“Service Quality Measurement Group”
-
2014
First Call Resolution Gold Award for Best Practice Quality Assurance
“Service Quality Measurement Group”
-
2013
First Call Resolution Best Practice Recognition Program
“Service Quality Measurement Group”
-
2010
Premio de Oro en Financiamiento de Proyectos
“The Canadian Council for Public-Private Partnerships”
-
2010
New Canadian Commercial Technology, Innovation, Research and Development
“Intelligent Transportation Systems Society of Canada”
-
2009
Toll Excellence en Tecnología
“The International Bridge, Tunnel and Turnpike Association”
-
2009
President´s Award for Excelllence
“The International Bridge, Tunnel and Turnpike Association”
-
2008
National Awards for Innovation and Excellence Silver Award - Service Delivery
“The Canadian Council for Public-Private Partnerships”
-
2007
Compass Merit Award - Media Relations
The Transportation Marketing & Communications Association
-
2006
First Call Resolution Improvement Merit Award
“Service Quality Measurement Group”
-
2005
First-Time Campaign Spirit Award
"United Way of York Region"
-
1999
Gold Award - project Finance
“The Canadian Council for Public-Private Partnerships”
-
1999
ETR 407: Deal of theYear
"Investment Dealers' Digest"